Privacy & Cookies Policy – Happy Paws Horsley
Effective Date: January 2026
Happy Paws Horsley is committed to protecting your privacy and handling personal information responsibly. This Privacy & Cookies Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our services.
1. Information We Collect
We may collect the following personal information:
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Name, email, phone number, and home address
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Pet details (name, breed, age, health, behaviour)
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Booking information, service preferences, and communication history
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Payment information (processed securely via third-party providers)
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Website usage data via cookies and analytics tools
Some information is provided directly by you, and some is collected automatically when you use our website.
2. How We Collect Information
We collect information when you:
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Submit a contact or booking form
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Book a service or weekly plan
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Communicate via email, phone, or messaging
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Browse our website (cookies and analytics)
3. Why We Collect Your Information
We collect personal information to:
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Provide dog walking, pet sitting, puppy care, and related services
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Communicate about bookings, service updates, and care reports
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Manage schedules, payments, and client records
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Improve our website and services
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Meet legal, insurance, and regulatory requirements
4. How We Use and Share Information
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Your information is stored securely and accessed only to provide services.
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We do not sell or trade your data.
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Information may be shared only with:
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Payment providers
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Insurance providers
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Legal authorities if required by law
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Third-party services (like Google Analytics or Wix apps) may place cookies and have their own privacy policies.
5. Communication
We may contact you via:
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Email
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Phone
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Text message
Purpose: booking confirmations, service updates, care reports.
You may opt out of non-essential communication at any time.
6. Cookies & Tracking
Cookies are used to improve site functionality and understand visitor behaviour.
Types of cookies we use:
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Essential cookies: required for website functions, security, and forms
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Analytics cookies: collect anonymous data to help improve user experience
We do not use marketing or advertising cookies.
Consent: By using our website, you consent to cookies. You can withdraw or change your consent via browser settings or Wix Cookie Banner.
7. Access, Correction & Deletion
You can:
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Request a copy of your personal information
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Request correction or deletion of your data
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Withdraw consent at any time
To do so, please contact us using the details below.
8. Policy Updates
We may update this Privacy & Cookies Policy. Updates will be posted on this page with the revised date. Continued use of the site indicates acceptance of the updated policy.
9. Contact
For questions regarding this Privacy & Cookies Policy, please contact:
Happy Paws Horsley
Email: stolliss21@gmail.com
Footer / Link Text:
Privacy & Cookies Policy
Cookie Banner Example Text:
“Happy Paws Horsley uses cookies to make our website work properly and to analyse site traffic. By clicking Accept, you consent to our use of cookies. [Privacy & Cookies Policy]”